Privacy Policy

Privacy Policy

Here at “Fitzmedical Supplies Ltd“, your privacy is important to us.

Should you have any questions regarding this Privacy Statement, please contact us :

Fitzmedical Supplies Limited
Dublin Industrial Estate
Dublin Business Centre
33 Slaney Road
Dublin 11
D11 X2EF
Telephone: 01-9030125
 | Fax : 01-6535330 | E-mail :

Fitzmedical Supplies does not sell or exchange customer information with anyone else. We share relevant information only with those parties entrusted with the processing of your account and the fulfilment of your order. We have established procedures to protect your privacy – and we uphold them vigorously.
Fitzmedical Supplies respects your privacy and safeguards your data. The personal data we collect, process or use is treated securely and in accordance with Fitzmedical Supplies Ltd’s privacy policy, described below. Whenever you give us personal data, you are consenting to its collection and use in accordance with this policy, including our use of cookies explained below.

What personal data do we collect?

Customer information is gathered so we can serve you better. We make every effort to ensure its security and to treat your information responsibly. When you become a Fitzmedical Supplies customer, we ask for your name, address and phone number. We also ask for your credit card number and its expiry date, if you select that method for payment; we do not store your credit card information online. Your order history information is maintained in order to service your account.

E-mail communications

From time to time, we may email you in order to update your account, or to give you information that we hope might interest you. If you don’t want us to get in touch, simply edit your account details.

How do we use your personal data?

Where appropriate, we use your personal data:

  • to provide goods and services to you or your organisation
  • for basic profiling purposes
  • to let you know about other goods and services in which you may be interested
  • to inform you about changes and improvements to this website

If you register or enrol you will receive e-mail communications alerting you to news and offers. You may choose not to receive these at any point after the initial e-mail has been sent.

To whom might we disclose your personal data?

Fitzmedical Supplies Ltd does not sell, trade or rent your personal information to others. Your details will be added to Fitzmedical Supplies database in order to process your request, and so that you can be kept up to date with relevant details of our offers, competitions, changes, education, etc.

Your personal data may be required to be passed to a third party if they need it in order to fulfil your order(s) for our goods and services, or to execute the communications we send to you. Except as set out above, we shall not disclose your personal information unless obliged to, or allowed to do so by law, or where we need to in order to run our business (e.g. where other people process data for us). In such circumstances, we ask those people to give us confidentiality or non-disclosure undertakings.

Direct marketing

You may at any time request us to stop using your personal data for direct marketing purposes. To do so, contact our Customer Services team


This site contains links to other websites. We are not responsible for the privacy practices of these and you should read their own privacy policies. The policy described here, applies only to personal data collected by Fitzmedical Supplies Ltd.

Inaccuracies and corrections

We endeavour to keep your personal data accurate and up to date. If you become aware of errors or inaccuracies, please contact Customer Service

Changes to this policy

Fitzmedical Supplies Ltd privacy policy may change at any time, so you may wish to check it each time you visit our website.

A cookie is a small piece of data that is sent from our web server to your browser. It is stored on your hard drive. A cookie cannot read data off your hard disk or read cookie files created by other sites, and will not damage your system.

You can reset your browser to refuse cookies or alert you when a cookie is being sent. If you choose not to accept cookies, some features of this site might not work as intended (e.g. services accessed while logged in, and all transaction/checkout facilities). We do not use cookies to identify you personally, except when you opt to use the ‘Remember me’ facility on logging in.

What type of cookies do we use and when?

There are two broad classes of cookie: session and permanent.

Session cookies are used to keep track of information needed by a user and their browser on their journey through a website. Session cookies have a short lifetime and expire within a few minutes of the user leaving the site. Fitzmedical Supplies Ltd uses session cookies to keep you logged in for the duration of your visit, to enable you to complete transactions on this website and, for example, to pre-populate forms with information to save you keying in data that you have already provided.

Fitzmedical Supplies Ltd uses permanent cookies to record what you have added to your basket and to enable basic web traffic analysis using Google Analytics and IBM Coremetrics(showing us which areas of the site are popular and those that are not often visited, thus enabling us to use our website resources in the most effective way). We also use permanent cookies to ‘remember you’ when you return, but only if you have ticked the ‘Remember me’ facility on logging in.

E-mail communications

Fitzmedical Supplies Ltd uses cookies in its e-mail communications to personalise the e-mail and track whether that communication has been opened and read, and whether the recipient has used the onward links contained in the e-mail. This allows us to monitor and improve our e-mail communications.

What we do not use cookies for
Fitzmedical Supplies cookies do not analyse visits to other website or any searches undertaken whilst on Fitzmedical Supplies Ltd website. We do not use cookies for any third-party activities (other than Google Analytics as described above), or to insert any contextual advertising.


Keeping your financial information secure: rest assured that any credit or debit card details you provide will be processed, transmitted and stored with the utmost care and security.

Secure Trading 

Fitzmedical Supplies Ltd website, SSL encryption is used wherever we ask you to supply payment details. Your order information is sent to us through a ‘secure session’ established with Secure Socket Layer (SSL). This technology encrypts (scrambles) your account information before it is sent to us, making it virtually impossible for anyone other than to read it. We protect all customer data against unauthorised access. We use secure technology, privacy protection controls and restrictions on employee access to safeguard your personal information.

How will I know I’m in a secure page on this website?
You can check if you are in a secure part of any website by looking for the ‘closed padlock’ symbol. (usually found in the bottom-right corner of the screen in your browser’s task bar). Double-click on the padlock for details of the site’s security certification. Also, when in secure areas, the address bar at the top of the browser shows the prefix ‘https’ (rather than just ‘http’).

Important disclaimer notice 

Fitzmedical Supplies hereby excludes all conditions, warranties, representations or other terms concerning the supply or purported supply of, failure to supply or delay in supplying any service in connection with the Fitzmedical Supplies Website or that the Fitzmedical Supplies Website is accurate, complete or up-to-date.

Fitzmedical Supplies Ltd has used all reasonable endeavours to ensure that information provided through this site is accurate at the time of inclusion; however, it accepts no liability for any inaccuracies, errors or omissions on the site. The information available on the site might be incomplete, out of date or inaccurate. Fitzmedical Supplies Ltd reserves the right at any time and without prior notice to make changes and corrections to the material on the site.

Fitzmedical Supplies Ltd accepts no liability for any loss or damage of whatsoever nature caused by the use or the inability to use the materials available on this site or any linked site.

Fitzmedical Supplies Ltd has taken all reasonable steps to ensure that the intellectual property of third parties is not infringed. If, however, you genuinely believe that the material on this site infringes any intellectual property rights, please contact Customer Services.

Thank you for visiting the Website, and for taking the time to read this Privacy Statement.